Starting May 19, 2023, Emirates has introduced an exciting enhancement to its inflight connectivity, providing all passengers in every class of travel with some form of free connectivity when they sign up for Emirates Skywards. This development has resulted in an additional 30,000 Economy Class passengers connecting to complimentary onboard Wi-Fi every week.
Emirates has invested over US$300 million into onboard connectivity.
All Emirates Skywards members, regardless of their tier (Blue, Silver, Gold, or Platinum), and regardless of the class they are traveling in (Economy, Premium Economy, Business, or First Class), can now enjoy some form of free connectivity.
First Class passengers who are Skywards members will have unlimited free internet access throughout their flight. Similarly, Silver, Gold, and Platinum Skywards members traveling in Business Class will also benefit from free internet access. Platinum Skywards members even enjoy complimentary internet access in all classes.
The increase in free connectivity has been met with great enthusiasm by Emirates passengers. Since the changes were implemented in January 2023, the airline has witnessed a 30% increase in passenger usage compared to the same period last year, with an average of 450,000 users per month. On routes through the Americas, nearly 20% of passengers connect to Wi-Fi onboard, while on European and African routes, the usage exceeds 11% of all passengers.
Emirates is constantly striving to enhance the connectivity experience for its passengers. In March alone, they delivered about 55% more data per customer session compared to early 2022, despite the number of sessions increasing by 68% in the same period. This dedication to improving inflight connectivity will continue, with Emirates’ upcoming A350 aircraft being equipped with the next generation of satellite connectivity.
In addition to this exciting enhancement, Emirates has announced its plans to offer new high-speed, inflight broadband powered by Inmarsat’s GX Aviation on its 50 new Airbus A350 aircraft, scheduled to enter service in 2024. This new agreement will significantly improve the passenger experience with enhanced connectivity and greater global coverage, even on flights over the Arctic. Passengers will be able to enjoy uninterrupted global connectivity, including in remote destinations like the North Pole.
To access the free Wi-Fi onboard, passengers simply need to join Emirates Skywards, which is a simple and complimentary process.
At Travel Guzs, we are thrilled to share this exciting news with you. Stay connected, stay informed, and enjoy the exceptional travel experience with Emirates!
Talk to one of our certified travel advisors for more details at 1-866-723-9393