Airline Updates – Lufthansa resumes services to Tehran | COPA Airlines Reinforced IATA

Airline Updates - Lufthansa airline and COPA Airline

Lufthansa Airline

German airline Lufthansa plans to resume flights from Frankfurt to Tehran from April 16. 

The Services will be offered three times a week –

From Frankfurt on Tuesdays, Fridays and Sundays
(Departure FRA 14:25/ 22:00 arrival IKA, local time)

Return from Tehran on Tuesdays, Thursdays and Sundays
(Departure IKA 02:45/ 05:45 arrival FRA, local time)

The Flights on the route were suspended in January 2020.

Lufthansa Group airline date of birth Requirement Update 

As per the LHG booking and ticketing policy, information about the Date of Birth for infants, children, students and seniors. The date of birth is mandatory for Infant Discount (IN), Children discount (CH), Student fares (ZZ), and Senior Citizen Fares (CD) Fare types. 

For infants (INF) and children (CHD) traveling with adult passengers, the date of birth must always be present in the name element.

COPA Airlines

The accredited travel agencies are required to follow certain procedures during the airline ticket booking process as COPA airlines reinforced the IATA (International Air Transport Association) Resolution 830D.


Procedure

  • Ask each passenger if they authorize to provide their contact information (email and/ or telephone number, so they informed about changes in routes, dates and schedules caused by irregular operations. 
  • If the passenger agrees to share his/her telephone and/or email contact, it must be included in the PNR, in accordance with IATA resolutions and the format that corresponds to your GDS, always in compliance with all applicable data protection directives and resolutions.  
  • If the passenger does not agree to share his/her contact information, the travel agency must:
    1. Include the SSR “CTCR” in the PNR.
    2. Document by using an OSI/Remark the words “REFUSED CONTACT”.
    3. Advise the passenger that he/she cannot be informed in cases of flight cancellations, itinerary changes, delays or early departures.

Check the Official Document

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