Dear Travel Partners,
As you may know US and Turkey has suspended non-immigrant visa services for US and Turkish citizens. New visa applications will not be accepted until further notice. However, US and TR citizens who have a valid US/TR visa will be able to enter US/Turkey.
US CITIZENS: Due to this indefinite suspension of non-immigrant visa services, US passport holders who do not have a valid TR visa, and have purchased their tickets before October 9, 2017 and are booked to travel between October 9-31, 2017 with a final destination to Turkey may change their tickets until October 31, 2017 as follows:
1-Rebooking: Permitted without any charge in the same cabin regardless of original fare class. Rerouting permitted within the same IATA area only. 2-Rerouting: Permitted as per original fare rules only. 3- Refunds: Permitted regardless of original fare rules. 3- Extension of validity: Tickets may be extended up to October 31, 2017 without any penalty or fare difference.
TURKISH CITIZENS: Turkish passport holders who do not have a valid US visa, and have purchased their tickets before October 9, 2017 and are booked to travel between October 9-31, 2017 with a final destination to the US may change their tickets until October 31, 2017 as follows:
1-Rebooking: Permitted without any charge in the same cabin regardless of original fare class. Rerouting permitted within the same IATA area only. 2-Rerouting: Permitted as per original fare rules only. 3- Refunds: Permitted regardless of original fare rules. 3- Extension of validity: Tickets may be extended up to October 31, 2017 without any penalty or fare difference.
All transactions must be completed on/before October 31, 2017 ISTCMTK 091033 OCT17 must be entered in the endorsement box of the ticket to avoid any debit memos. Please note these visa changes DO NOT AFFECT US citizens purely transiting through Turkey with a layover of less than 10 hours.
